Last updated: Tuesday, March 17, 2020, 4:30 PM CDT
At Valley Dental Care of Plainfield our number one priority has always been the health and safety of our patients. Often in times of uncertainty, there can be a wealth of misinformation spread. We wanted to reach out to all of our patients regarding the COVID-19 virus, and to let you know the steps we are taking to alleviate any potential concerns.
Please know that we have always followed strict sterilization and disinfection protocols as recommended by the Centers for Disease Control, OSHA and the American Dental Association. These protocols ensure the protection of both our patients and our staff and are effective at preventing the spread of COVID-19, influenza as well as other much more serious communicable diseases. We are also taking additional measures above and beyond those recommended by the ADA and OSHA to ensure your safety.
- We use hospital-grade disinfectants across the entire office, with extensive room cleaning after each patient to ensure a safe and clean environment.
- After each use, all dental instruments receive the highest level of medical sterilization available.
- Each staff member maintains rigorous personal hygiene standards as well as using gloves and face masks for every patient interaction.
- Our team is also doing their best to increase the disinfection of the office common areas, including wiping down all entry and exit door handles and hard surfaces as well as the pens that you use for signing any documents.
- We will be limiting social distance in the office, including handshaking, and ask that you arrive for your appointment on time, rather than too early to minimize interaction with others. Please avoid bringing others with you to the office, unless you are a parent bringing a child.
For the remainder of March we will be discontinuing routine appointments. We will continue to provide emergency care to those patients that are in need.
Concentrating on emergency dental care will allow us to care for our emergency patients and alleviate the burden that dental emergencies would place on hospital emergency departments.
If you have an appointment scheduled in the next few days, please contact our office to reschedule. If you have questions regarding your future appointments, please don’t hesitate to reach out to us at (815) 436-6800 our phone lines are open.
Sincerely,
Dr. Aparna and Team