Frequently Asked Questions - Valley Dental Care of Plainfield

Are you accepting new patients?

Absolutely! We welcome new patients of all ages and make it easy to schedule your first visit online or by phone.

What should I bring to my first appointment?

Please bring your photo ID, insurance card (if applicable), a list of current medications, and any recent dental records or X-rays you may have. If you’re using an HSA or FSA, bring your card to use for eligible expenses.

What languages does your staff speak?

Our team speaks English, Spanish, and Telugu to better serve our diverse patient community.

Do you accept my dental insurance?

We accept most PPO plans, Medicaid, and many Medicare Advantage plans with dental benefits. We’ll verify your coverage before treatment and file claims for you. You can view a full list of accepted carriers on our Dental Insurance page.

What payment options do you offer if I don’t have insurance?

We accept cash, checks, debit and credit cards, HSA/FSA, and mobile payments. CareCredit® financing is also available for qualified patients—learn more on our Payment & Financing Options page.

What is your cancellation policy?

We require at least 48 hours’ notice for appointment changes or cancellations. A $75 fee may apply for late cancellations or missed appointments.